Responsible Gaming
Our Commitment to Safe Gaming
At Carisbrook, we are committed to promoting responsible gaming practices. Online pokies should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if gambling becomes problematic.
Age Verification
You must be 18 years of age or older to play on our site. This is a legal requirement in New Zealand. By accessing our services, you confirm that you meet this age requirement. We take age verification seriously and reserve the right to request proof of identity at any time.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activities from family or friends
- Gambling with money needed for essential expenses (rent, bills, food)
- Spending more time and money on gambling than intended
- Feeling anxious or irritable when unable to gamble
- Using gambling to escape problems or negative emotions
- Borrowing money to fund gambling activities
- Lying about the extent of your gambling
- Neglecting work, study, or relationships due to gambling
- Experiencing sleep disruption or stress related to gambling
Self-Help Tools
Most responsible gaming platforms offer tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe
- Loss Limits: Restrict the maximum amount you can lose during a session or time period
- Session Time Limits: Set automatic reminders or session cut-offs to encourage regular breaks
- Reality Checks: Receive periodic notifications about your playing time and expenditure
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gaming sites
- Account Closure: Permanently close your account if you wish to stop playing
We encourage you to use these tools proactively as part of your gaming strategy.
Support Organizations in New Zealand
If you or someone you know is struggling with gambling, help is available. The following organizations provide free, confidential support in New Zealand:
- Problem Gambling Foundation (Te Puna Awhina)
Free helpline: 0800 664 262 (available 24/7)
Website: www.pgf.nz
Email: [email protected] - Gambling Helpline (Gamblers Anonymous)
Helpline: 0800 732 253
Website: www.gamblersanonymous.org.nz - 1Doc Health (Online Counselling)
Website: www.1doc.co.nz
Offers confidential online counselling services
International Support Resources:
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK Self-Exclusion Scheme): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
Take Action Today
If you believe you may have a gambling problem, please reach out for help today. There is no shame in seeking support. These organizations are staffed by trained professionals who understand problem gambling and can provide confidential assistance.
Remember: It's never too late to seek help, and you don't have to face this alone.